Configure SMTP

How to configure SMTP for Email channel?

Step 1: Go to Settings > Inboxes > Email Inbox settings page.

Step 2: Select "Configuration" tab.

Step 3: To enable SMTP, select checkbox "Enable SMTP configuration for this inbox"

Step 4: Fill up below fields and click on "Update SMTP settings".

1. Address

2. Port

3. Email

4. Password

   • 2-step-enabled Gmail accounts. Refer : Generate app password

   • All other Gmail accounts. Refer: Allow less secure access

5. Domain

Step 5: Open an existing email Conversation in Neo.

Step 6: Type a reply message for the conversation and click on "Send" button.

Step 6. Verify that mail has delivered.

Step 7. Check receipient inbox for the delivered email.