Configure your profile

This guide helps you set up your personal profile on Neo, including your image/avatar, full name, email address, and more.

You can also change your password on this page.

You can find the Profile Settings page on the bottom left corner of your Neo dashboard.

Update Your Profile

This section will help you update your profile on Neo. This updated information will be used on the dashboard and in all external communication emails.

The fields in the form are described below:

Field Name
Description

Profile image

A square image that suits your profile. If no image is provided, then the system would take Gravatar Image if available

Your full name

Provide your full name. e.g.: John Hopkins

Display Name

Provide a name that you want to be displayed on the chat/emails e.g.: John H

Your email address

This email address will be used to send notifications, you will be using this email address to log in to Neo

Note: If you update your email address, the system may log you out. You may need to log in again with the updated email address and password.

Change Your Password

As a security measure, you need to provide your existing password to change the password. If you forget the old password, you can log out of the system and reset the password.

The password must contain:

  • At least one uppercase character (A-Z)

  • At least one numeric character (0..9)

  • At least one special character (!@#$%^&*()_+-=[]{}|'"/^.,<>:;?~)`.

Notifications Settings

You can go through the notification settings and check the boxes according to your preferences. This will allow you to customize how and when you receive notifications from Neo.

Last updated