Create Channel

How to create an API channel inbox?

Setting up an API channel consists of the following steps.

This document allows you to create and configure an API channel inbox in Neoleads installations.

Step 1: Go to Settings > Inboxes and click on "Add Inbox".

Step 2: Select API from the list of channels.

Step 3: Provide a name for the channel and a callback URL (the events and corresponding payload is defined in the subsequent articles)

Step 4: Add agents to the inbox.

Step 5: Hooray!! The inbox setup is complete.

Now the channel setup is complete, let us try to send a message using Neoleads APIs. Read more about it here.

Last updated 2 years ago