SDK Setup

Sending data to Neo It is always helpful to have more data about a contact. The Neo Website SDK lets you send extra data that you have about a user.

If you have added our code to your website, the SDK will expose window.$chatwoot object.

To make sure that the SDK has loaded completely, please listen to chatwoot:ready event like this: If you want to listen to the messages in the widget, you can use this event.

SDK settings To hide the bubble, you can use this setting.

Note: If you use this, then you will have to trigger the widget yourself. Use browser language in your live chat widget automatically To show the live chat widget in the user’s browser language, set the useBrowserLanguage to true in the window.chatwootSettings mentioned above.

Note: If useBrowserLanguage is true, The locale mentioned will be ignored. If the browser language is not supported by neo, the locale mentioned under locale will be used. If that is also missing, the widget will use the language of the agent dashboard.

Dark Mode Neo live-chat widget supports dark mode from v2.4.0. To enable the dark mode, follow these steps.

Widget designs Neo supports two designs for the widget.

Standard (default)